Privacy & Security Statement
We deeply value the privacy of our customers and visitors. Throughout our business operations and interactions, we collect, use, and disclose personal information solely to process and fulfill your orders, enhance our in-store and digital services, ensure a seamless and consistent experience across all platforms, and safeguard the rights and information of both our customers and our company. Additionally, this information is used for other purposes outlined in this Privacy and Security Statement, all with the utmost respect for your privacy and trust.
Information We colllect
We gather a variety of information when you visit our stores, contact us, engage with our digital platforms, or interact with our partners and third parties. This includes personal details such as your name, email, phone number, address, device identifiers, government-issued IDs, and demographic data like age and gender. For specific services like truck or equipment rentals, additional verification such as driver’s licenses and insurance details may be required. Payment information encompasses credit/debit card details, PayPal accounts, and gift cards, while purchase history and preferences fall under commercial information. We also collect account details during registration, return data for processing refunds, location info via IP or mobile devices, and user-generated content. Usage data tracks how you interact with our websites and apps, often through cookies, and may include session recordings. If you use our in-store WiFi, visit specific URLs, or communicate via CCTV or customer care calls, we collect relevant images, audio, and video. Lastly, property-related data such as home measurements, ownership, and estimated value are also gathered to enhance our services.